Portrait of William Adam Gleiss

William Adam Gleiss

VP of Technology focused on booking platforms and AWS infrastructure.

About

I lead engineering for a booking platform that integrates with major travel and ticketing providers and supports high-volume transactional traffic. The platform runs on AWS and includes load balancing, caching layers, and centralized data services that support real-time pricing and availability.

My role spans architecture, deployment, and operational reliability. I work directly with engineers on system design, implementation, and code review, with a focus on performance, stability, and long-term maintainability.

Scope

  • Lead engineering direction and system architecture for a production booking platform.
  • Own deployment processes and operational reliability across AWS infrastructure.
  • Design and maintain integrations with third-party travel, lodging, and ticketing providers.
  • Work directly with engineers on implementation, design decisions, and code quality.
  • Guide platform behavior around caching, rate limiting, and traffic management.

Current Focus

  • Platform performance and scalability
  • Third-party API integrations and data consistency
  • Payment systems and virtual card workflows
  • Traffic management, WAF tuning, and request filtering
  • Observability and production diagnostics
  • Modernizing legacy systems to current PHP and framework versions
  • CI/CD improvements and deployment reliability
  • AWS infrastructure optimization across services
  • Architecture reviews and critical design decisions
  • Balancing technical debt with ongoing feature delivery

Experience

VP of Technology
aRes Travel · 2016 - Present

  • Lead engineering strategy, system architecture, and delivery for a private-label booking platform supporting travel and ticketing transactions.
  • Modernizing legacy systems and evolving the platform toward current frameworks and infrastructure.
  • Driving adoption of AWS services to improve scalability and operational efficiency.
  • Introducing CI pipelines and development practices to reduce defects and improve delivery speed.
  • Partnering with leadership to define technical priorities and long-term direction.

Senior Software Engineer
aRes Travel · 2012 - 2016

Platform development, feature delivery, and system evolution within the booking engine.

Software Engineer
Mobeze Inc. · 2007 - 2011

Worked on social networking and online community platforms.

Software Systems Engineer II, QA
Mitchell International · 2005 - 2007

Focused on system testing and quality assurance for enterprise software systems.

Forms Developer
Intuit · 2004 - 2005

Last updated: 2026

Contact

The best way to reach me is by email.

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